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thunderbird not connecting to Gmail

kelvin.mickelson

thunderbird not connecting to Gmail

thunderbird not connecting to Gmail

All Replies (1)

I think it would be helpful if you could offer a bit more information. I know you set up the account some time ago.

What version of Thunderbird are you currently using ? What Anti-Virus product are you using?

It would be helpful to provide the following: In Thunderbird

  • Help > Troubleshooting Information
  • Scroll down to the 'Mail and News Accounts' section
  • copy all the data in that section and post it into this forum.
  • OR take a screenshot and upload the image file.

Are you having a problem getting new mail or sending emails or both ?

When you click on 'Get Messages' what happens ? Do you get an error message? If yes: upload image of the error If you type the error message then it must be word for word verbatim.

Have you enabled a VPN on the computer? Has your Anti-virus product auto enabled a VPN ? Some people have discovered their Anti-Virus updated and installed and enabled a VPN without their knowledge. Please Check computer for VPN and make sure it is switched off.

Are you able to logon to your gmail webmail account via a browser? If yes, it proves that password works.

Did you by any chance, logon to the gmail webmail account and modify/update your password or not? if yes, that update of password in gmail webmail account would effect Thunderbird and need all the password to be reset. So I need info to advise further.

Cuir ceist

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