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I can’t upgrade to a paid VPN Subscription

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I’ve subscribed to the VPN for a year or two, then it stopped renewing! Tried to reestablish connection but to no avail.

I’ve subscribed to the VPN for a year or two, then it stopped renewing! Tried to reestablish connection but to no avail.

All Replies (2)

This is the Mozilla VPN

Have you researched the issue?

Type Mozilla VPN payment in the Search Support box top right for a lot of information

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Actually Mozilla VPN is one of the premium products and it gets its own personal support. In order to file a ticket for a dedicated agent, please submit your question with your Mozilla VPN app by going to Settings > Help > Contact Support. Alternatively, if your Mozilla account still has an active subscription to route you to the paid support, you can use this link.

(If you can't reach Mozilla VPN support because your subscription is no longer available, just leave a note here so that we can help them get in touch with you in other ways. Thanks.)

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