Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Open

I can't add my email to thunderbird.

Thunderbird Passwords and sign in
Olive
Olive

I've been trying to create and account on thunderbird with both my outlook and posteo emails but every time I click on 'create an account' it says:

Authentication error.

Unable to log in at server. Probably wrong configuration, username or password.

It showed me the same message last year when I tried to use thunderbird for the first time, and again now that I tried again thinking it was an issue that might have been fixed since then. I double check the configuration, username and password for both me emails but it doesn't want to got through. I tried it both on my computer with the desktop version and on my android phone, and neither works.

Is there anything I could do to fix this issue?

I've been trying to create and account on thunderbird with both my outlook and posteo emails but every time I click on 'create an account' it says: Authentication error. Unable to log in at server. Probably wrong configuration, username or password. It showed me the same message last year when I tried to use thunderbird for the first time, and again now that I tried again thinking it was an issue that might have been fixed since then. I double check the configuration, username and password for both me emails but it doesn't want to got through. I tried it both on my computer with the desktop version and on my android phone, and neither works. Is there anything I could do to fix this issue?

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.