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Invited to use VPN in my update page, but no options or buttons available to do so?

Agent virtuel replied
go4thandx

Invited to use VPN 50Gb/month in my latest update page, but no options or buttons available to do so? Have followed all of the instructions and checked for any options, as per those listed on the page but still nothing appears to allow me to use Firefox VPN. I am logged into my account, but still nothing. (UK user, W10Pro with ESU). Very disappointed - hope you can help please?

Invited to use VPN 50Gb/month in my latest update page, but no options or buttons available to do so? Have followed all of the instructions and checked for any options, as per those listed on the page but still nothing appears to allow me to use Firefox VPN. I am logged into my account, but still nothing. (UK user, W10Pro with ESU). Very disappointed - hope you can help please?

All Replies (2)

Hello

Use built-in VPN in Firefox https://support.mozilla.org/en-US/kb/built-in-vpn

Please, check, browser.ipProtection.enabled

1 - Go to configuration editor https://support.mozilla.org/en-US/kb/about-config-editor-firefox 2 - Enter a search term browser.ipProtection.enabled You can double-click on the preference to set the value to true

Cuir ceist

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