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it tells me to download firefox but i already have it downloaded

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gohdjkin
gohdjkin

i go to download an extension,everything is fine until i click the "download extension" button and then all of the sudden it takes me to this other page that tells me to download firefox but i already have it downloaded

i go to download an extension,everything is fine until i click the "download extension" button and then all of the sudden it takes me to this other page that tells me to download firefox but '''i already have it downloaded'''

All Replies (2)

Paul
Paul
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  • Top 10 Contributor

Hi

What version number of Firefox do you have installed?

James
James
  • Moderator
  • Top 10 Contributor

The common reason I have seen people post about needing Firefox installed when trying to install a Firefox extension at addons.mozilla.org is due to using the Firefox for iOS/iPadOS and not the Android or desktop Firefox version for Windows, macOS, Linux.

https://support.mozilla.org/en-US/kb/add-ons-firefox-ios

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