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New Firefox downloaded and everything is missing from previous version

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You forced a download of of the new FireFox and it wiped out everything - favorite, history, etc.. even though I have signed into my profile. I don't even have the option to import from my previous version. WTH?!

You forced a download of of the new FireFox and it wiped out everything - favorite, history, etc.. even though I have signed into my profile. I don't even have the option to import from my previous version. WTH?!

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Hi there,

Sorry to hear that! Could you please check out Recover user data missing after Firefox update and see if it helps?

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Thanks I looked at profiles and tried setting up one from my old FF and using it in my new but it didn't work. I ended up manually exporting and importing bookmark files and now want to see if I can get the new as close to the old version.

Cuir ceist

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