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Running Windows 10 PC Firefox version 144.0.2 currently. History still does not Clear/Delete

Running Windows 10 PC Firefox version 144.0.2 currently. History still does not Clear/Delete

Running Windows 10 PC Firefox version 144.0.2 currently. History still does not Clear/Delete

All Replies (1)

How long have you had this problem?

It could indicate that Firefox doesn't have exclusive access to the Places database that stores bookmarks and browsing/download history.

First, if you haven't already, please do a normal shutdown and/or restart of your system. Restarting Windows can help by freeing up locked files, completing any deferred updates, and resolving temporary file permission issues.

Next, if Firefox still has bookmark/history problems, could you let us know what you get when you run the "Verify Integrity" diagnosis and repair function. That's here:

Open Firefox's Troubleshooting Information page using any of these methods:

  • "3-bar" menu button > Help > More Troubleshooting Information
  • (menu bar) Help > More Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

Near the bottom, there is a section titled Places Database -- that's the file which stores history and bookmarks. Click the button labeled Verify Integrity. There may be a 10-15 second delay before results appear.

If all is well, the report that appears below the button should start with:

> Task: checkIntegrity
+ The places.sqlite database is sane
+ The favicons.sqlite database is sane
> Task: invalidateCaches
+ The caches have been invalidated
> Task: checkCoherence
+ The database is coherent

Does yours say the databases are sane and coherent, or something else? You can select and copy the report, and then paste it into a reply for review and comment.

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