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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.
Réitithe Cartlannaithe

Short cuts on home page, where they?

jscher2000 -... replied
charpomaxx

My short cuts that i had on home page are gone. How do I get them back?

My short cuts that i had on home page are gone. How do I get them back?
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Réiteach Roghnaithe

Some users reported having to restart their systems before the fix was successful.

I have not seen an explanation of whether the fix is on the server side (on Mozilla's servers providing the news and sponsored items in the page) or on the browser side (pushed out to Firefox installations through the study system).

All Replies (6)

Hi

Has this only just happened?

Hi charpomaxx,

This issue should've been fixed by now. Another impacted user was able to fix it after an OS restart, though. Could you try and report back to us?

The problem I reported about shortcuts has not been resolved. I just checked again and not change.

Hi charpomaxx,

Are you able to go to Help > "More Troubleshooting Information", and on the page that appears, click "Copy text to clipboard", and then paste your clipboard contents here? That might help us determine what's happening here.

Sorry, setting "need info" for my last comment.

Réiteach Roghnaithe

Some users reported having to restart their systems before the fix was successful.

I have not seen an explanation of whether the fix is on the server side (on Mozilla's servers providing the news and sponsored items in the page) or on the browser side (pushed out to Firefox installations through the study system).