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Logins not working properly since update

amy.dundon1
amy.dundon1

Since the latest update I can no longer use the 1password extension, and am also unable to use single sign on to log in to my work accounts on firefox (which previously worked). Now I need to use a different browser in order to log in. Whatever the change was, please fix it as this is really annoying, or I may just need to move to another browser.

Since the latest update I can no longer use the 1password extension, and am also unable to use single sign on to log in to my work accounts on firefox (which previously worked). Now I need to use a different browser in order to log in. Whatever the change was, please fix it as this is really annoying, or I may just need to move to another browser.

All Replies (1)

Konstantina Papadea
Konstantina Papadea
  • Top 25 Contributor
  • Moderator
Mozilla Staff

Hey Amy, sorry to hear about that. Could you visit about:processes and see if the WebExtensions process is at 100%? If it is, it will appear prominently as a clear blue bar. If this is the case, then you are affected by a bug in 1Password, tracked at https://bugzilla.mozilla.org/show_bug.cgi?id=1980009. The 1Password developers are aware of the issue and looking into the issue on their end. If not it's probably a bug on the extension side so you might want to contact 1Password's support page.