Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Sync and save data

  • 3 fhreagra
  • 10 leis an bhfadhb seo
  • 364 views
  • Freagra is déanaí ó remotesolitude

more options

Trying to sync Firefox on a Win11 desktop and an iPhone 11. The menu on the iPhone does not have a “Sync and save data” to tap. I can’t get to “ready to scan”. To hold my iPhone over the code. Suggestions appreciated.

Trying to sync Firefox on a Win11 desktop and an iPhone 11. The menu on the iPhone does not have a “Sync and save data” to tap. I can’t get to “ready to scan”. To hold my iPhone over the code. Suggestions appreciated.

Réiteach roghnaithe

You have to Stop Syncing first. Once you tell your phone to Stop Syncing, then where your name/email address was will appear the Scan and Sync. Just figured it out myself. No idea what to do if you’re trying to sync one phone and two computers…

Read this answer in context 👍 0

All Replies (3)

more options

Hi Barry

Do you see your name or email address in the Firefox for iOS menu? If so, select that to see the Firefox Sync options.

more options

I have this problem too, and when trying the above solution I am able to see the connected laptop in the list, but there is no option to scan the QR code and sync.

more options

Réiteach Roghnaithe

You have to Stop Syncing first. Once you tell your phone to Stop Syncing, then where your name/email address was will appear the Scan and Sync. Just figured it out myself. No idea what to do if you’re trying to sync one phone and two computers…