Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Can't bring up firefox

  • 2 fhreagra
  • 0 leis an bhfadhb seo
  • 24 views
  • Freagra is déanaí ó Gordon Denler

Gordon Denler
Gordon Denler
more options

This morning when I exited firefox and then tried to bring it up again (windows10) I got an error message

Error Platform version 118.0.1 is not compatible with 

       MinVersion >= 118.0
       MaxVersion >= 118.0

I have a lot of of Important Book Marks and don't have the bookmarks backed up any where.

I don't remember updating Firefox this morning but could have.

How do I fix and at the same time retain my bookmarks an other information from 118.0 I have a different version an older version Firefox installed on my computer (115.0.2) which I only use for google voice - I am using this installation to ask this question.

Thanks,

This morning when I exited firefox and then tried to bring it up again (windows10) I got an error message Error Platform version 118.0.1 is not compatible with MinVersion >= 118.0 MaxVersion >= 118.0 I have a lot of of Important Book Marks and don't have the bookmarks backed up any where. I don't remember updating Firefox this morning but could have. How do I fix and at the same time retain my bookmarks an other information from 118.0 I have a different version an older version Firefox installed on my computer (115.0.2) which I only use for google voice - I am using this installation to ask this question. Thanks,

Réiteach roghnaithe

Thank You Very Much!!

Worked like a CHARM!

Gordon

Read this answer in context 👍 0

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Sorry, the last update didn't completely replace all the program files and now you have a mixed-up installation (some are one release older). You can download the full installer for the latest release and run that to refresh the program files. The installer should detect your setup and preserve your data.

This article has a link to the page where you can download the full installer: Custom installation of Firefox on Windows

Gordon Denler
Gordon Denler Úinéir na ceiste
more options

Réiteach Roghnaithe

Thank You Very Much!!

Worked like a CHARM!

Gordon