Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Lost passwords

  • 1 freagra
  • 0 leis an bhfadhb seo
  • 12 views
  • Freagra is déanaí ó Terry

piotr.s.habrzyk
piotr.s.habrzyk
more options

Hi, I was using Firefox for many years . Recently I noticed that all my passwords in Firefox were gone and it seems like my account was recreated but all the historical passwords were missing. I was under the impression that those passwords are backed-up somewhere and that I can retrieve them. Could you advise how to recover my logins I collected in Firefox over the years pls.?

Hi, I was using Firefox for many years . Recently I noticed that all my passwords in Firefox were gone and it seems like my account was recreated but all the historical passwords were missing. I was under the impression that those passwords are backed-up somewhere and that I can retrieve them. Could you advise how to recover my logins I collected in Firefox over the years pls.?

Athraithe ag piotr.s.habrzyk ar

All Replies (1)

Terry
Terry
more options

Are you also missing other data such as bookmarks and add-ons? Did data disappear after updating Firefox? Profiles contain two files named respectively logins.json and logins-backup.json. It's possible that all you have to do is rename the former then copy the latter to logins.json.

It is possible that you have a new profile. You can recover data from the previous profile.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_how-do-i-find-my-profile https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_finding-your-profile-without-opening-firefox

https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update