Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

syncing with work pc

  • 3 fhreagra
  • 0 leis an bhfadhb seo
  • 15 views
  • Freagra is déanaí ó cor-el

more options

Hi. I want to sync with my work pc (it used to work just fine but when I synced to a newer third pc- successfully- it just stopped). When i try to sign in on the work pc it asks me for the primary password which it then FAILS to recognise to allow me to proceed! What's going on? I can't even log onto sites with saved passwords anymore. Any help appreciated.

Hi. I want to sync with my work pc (it used to work just fine but when I synced to a newer third pc- successfully- it just stopped). When i try to sign in on the work pc it asks me for the primary password which it then FAILS to recognise to allow me to proceed! What's going on? I can't even log onto sites with saved passwords anymore. Any help appreciated.

Réiteach roghnaithe

The Primary Password is only used locally to encrypt the logins stored in the profile folder and is never part of Sync and each device can have its own PP apart from mobile devices that use OS authentication (face/finger).

Did you copy any files to the profile folder on that new device as only a key4.db file that has a PP stored can cause asking for the PP?

You can open about:sync-log via the location bar to see if recent Sync logs are available. You can upload the file to a website like Pastesite if you can't post the content of the file in a reply.

Read this answer in context 👍 1

All Replies (3)

more options

Not advised as if you can see it so can IT can see it. Keep personal browsing habits off company owned computers as anything you do on it they can track it.

more options

Hi. Appreciate your insight but It is not a work computer I just called it work computer- not telling me to do something i need to do didn't really help. Any ideas ? If i reset the password is it easy to import the password logins from my other pc ?

more options

Réiteach Roghnaithe

The Primary Password is only used locally to encrypt the logins stored in the profile folder and is never part of Sync and each device can have its own PP apart from mobile devices that use OS authentication (face/finger).

Did you copy any files to the profile folder on that new device as only a key4.db file that has a PP stored can cause asking for the PP?

You can open about:sync-log via the location bar to see if recent Sync logs are available. You can upload the file to a website like Pastesite if you can't post the content of the file in a reply.