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Solved Cartlannaithe

Sign-in issues on android

Firefox ar Android Sync data
kilakori replied
kilakori
kilakori

I have recently updated my OS (Android) and reinstalled Firefox. I am now unable to sign in (only on THIS PARTICULAR smartphone). After entering my email and password Firefox redirects me to the accounts settings page and everything seems fine. However when I tap on menu button I still get the "Sign in to synchronise" prompt. Any help would be greatly appreciated.

I have recently updated my OS (Android) and reinstalled Firefox. I am now unable to sign in (only on THIS PARTICULAR smartphone). After entering my email and password Firefox redirects me to the accounts settings page and everything seems fine. However when I tap on menu button I still get the "Sign in to synchronise" prompt. Any help would be greatly appreciated.
kilakori
kilakori Úinéir na ceiste
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Réiteach Roghnaithe

Update: I can use my account now; I created a new account, signed in, signed out and am now able to use my original account on my smartphone.

All Replies (3)

Paul
Paul
  • Top 25 Contributor
  • Moderator

Hi

What is the version number of Firefox for Android that you have installed?

kilakori
kilakori Úinéir na ceiste

Hi, Paul! I'm running Firefox 104.1.0 (Build #2015898515), 99759dd72+ on the latest PixelExperience 12 Plus (August) patch.

kilakori
kilakori Úinéir na ceiste

Réiteach Roghnaithe

Update: I can use my account now; I created a new account, signed in, signed out and am now able to use my original account on my smartphone.