I normally protect all of my passwords via Firefox by a log in when I start up Thunderbird. This login has suddenly vanished and at the same time I am unable to receive e mails. However I am getting no error messages concerning my access to the server nor when I start up thunderbird. I think the problem might be because I declined to register with a certificate provider. However this request came without any notification of who or why this message had been sent which made me hesitate. My e mail server is via IEEE which is now handled by GMail. However the day before this problem started I had found that my log in to that server would not work and I rather than recreating a new password I contacted IEEE about the issue and my login was restored. I do not know whether this credentially request came from IEEE, or Gmail but I assume that it is somehow linked to my suddent inability to sign in to Thunderbird in the usual way. I do not know whether my passwords are still protected nor what is happening. Can you help? I at the moment however cannot receive e mails. Though you could send me an e mail via [email]@gmail.com Thanks Terence