Firefox broke after WIN10 update - Webroot Secure Anywhere
My firefox broke. Reddit mentioned webroot caused a problem. But I disabled and I still can't start. Firefox will not even start.
Réiteach roghnaithe
Could you try uninstalling and reinstalling WebRoot? That seems to resolve the issue, although I'm not sure why.
The other workaround is to run Firefox 97 in backwards compatibility mode. Here is how you would set that up:
(1) Open the Properties dialog for your Firefox shortcut. Either:
- right-click a Desktop shortcut, then click Properties
- right-click a pinned Taskbar icon, then right-click the Firefox (or Mozilla Firefox) item, then click Properties
(2) Switch to the Compatibility tab
(3) Check the box for "Run this program in compatibility mode for"
(4) If the selector for that option is not set on Windows 8, switch it to Windows 8
(5) Click OK and then start Firefox (if Firefox won't start because it is already running, you might need to restart Windows)
As a result of this change, you may notice that some Windows 10-specific features and styling are disabled. However, I am not aware of any major changes. If you experiment with this, let us know your experience.
All Replies (2)
Réiteach Roghnaithe
Could you try uninstalling and reinstalling WebRoot? That seems to resolve the issue, although I'm not sure why.
The other workaround is to run Firefox 97 in backwards compatibility mode. Here is how you would set that up:
(1) Open the Properties dialog for your Firefox shortcut. Either:
- right-click a Desktop shortcut, then click Properties
- right-click a pinned Taskbar icon, then right-click the Firefox (or Mozilla Firefox) item, then click Properties
(2) Switch to the Compatibility tab
(3) Check the box for "Run this program in compatibility mode for"
(4) If the selector for that option is not set on Windows 8, switch it to Windows 8
(5) Click OK and then start Firefox (if Firefox won't start because it is already running, you might need to restart Windows)
As a result of this change, you may notice that some Windows 10-specific features and styling are disabled. However, I am not aware of any major changes. If you experiment with this, let us know your experience.
https://www.mozilla.org/firefox/97.0.1/releasenotes/
Fixed Works around problems with WebRoot SecureAnywhere antivirus rendering Firefox unusable in some situations