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Disappearing bookmarks

SuMo Bot

I thought i was syncing bookmarks with my laptop and phone but my adroid has zero bookmarks while my laptop has over 500?

I thought i was syncing bookmarks with my laptop and phone but my adroid has zero bookmarks while my laptop has over 500?

All Replies (1)

Réiteach Roghnaithe

Hi

I understand that Firefox Sync did not connect to your mobile device on this occasion, but hopefully I should be able to help you force a Sync event to take place.

Assuming you have connected the same Sync account on both your mobile and desktop copies of Firefox:

In Firefox on your mobile device:

  1. Go into the Settings menu and select Firefox Account.
  2. Tap on Synchronise now.

This will “force” a synchronisation of the data that is on the local device storage.

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