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during last 12 months have had several crasheson thunderbird which I use now about 10 years. all profiles both for thunderbird and firefox seemed to have been re-new-installed. I am a serious user but not technical and know little about profiles and restoring them. I am stubling by with a uptodate w10-64b with hardly historical profiles but all on the same disk and some older bku's. Looks like I need a lot help tobegin, language english and very in depth knowledge of Mozilla is required I think with all those renewed version the last years. Hope to hear. Thanks Willem