More firefox tab crashes (and more BSOD instances as well)
Recently started having tab crashes again after fixing similar crashes about a month and a half ago. I mostly started noticing them after an Avast and Windows 10 update I did on the same day. I've had some blue screens as well since then. Most of the problems seem to occur at least once daily.
Firefox Crash Reports: bp-ed498fdb-fd9f-435f-a79c-0d4f30201214 bp-b0a3ae32-6fe1-41d7-8f38-31de90201212
So far I've tried: - Making sure my Nvidia drivers, OS, and Antivirus were up to date - Running a system file check which did find some corrupted files but claims to have repaired them.
Réiteach roghnaithe
You need to contact a repair service. Is your system still under warranty?
Read this answer in context 👍 1All Replies (5)
bp-ed498fdb-fd9f-435f-a79c-0d4f30201214 Signature: Gecko_ReleaseAtom
Crash Reason EXCEPTION_ACCESS_VIOLATION_READ
This is for Sumo's Related Bugs 1664037 NEW --- Crash in [@ Gecko_ReleaseAtom] ++++++++++++++++++++++++++++++++++++++++++ bp-b0a3ae32-6fe1-41d7-8f38-31de90201212 Signature: je_free | js::gc::BackgroundFreeTask::run
Crash Reason EXCEPTION_ACCESS_VIOLATION_READ
https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster
https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix
https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram
https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding
https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up
https://support.mozilla.org/en-US/kb/quick-fixes-if-your-firefox-slows-down
MemTest LAST UPDATED : 12/04/2020
Could you please run a tool from http://memtest.org/
in order to check the integrity of your RAM?
You will need a thumb or disk drive to install it on.
Do you let Windows handle the page file or did you set a fixed size ?
If you use a fixed size for the page file then try the former and let Windows handle the page file.
According to windows the current paging file size for all drives is 1024 MB and it's set to automatic.
I ran the windows memory diagnostic because I don't have a spare drive laying around.
"The Windows Memory Diagnostic tested the computer's memory and detected hardware errors. To identify and repair these problems, contact the computer manufacturer" with the following results:
LaunchType Manual CompletionType Fail MemorySize 16305 TestType 10 TestDuration 1590 TestCount 12 NumPagesTested 4111603 NumPagesUnTested 1834 NumBadPages 1 T1NumBadPages 1 T2NumBadPages 1 T3NumBadPages 0 T4NumBadPages 1 T5NumBadPages 1 T6NumBadPages 1 T7NumBadPages 1 T8NumBadPages 1 T9NumBadPages 1 T10NumBadPages 0 T11NumBadPages 1 T12NumBadPages 1 T13NumBadPages 0 T14NumBadPages 0 T15NumBadPages 0 T16NumBadPages 0
Does like look like a potential case of bad RAM?
Athraithe ag Hikki ar
Réiteach Roghnaithe
You need to contact a repair service. Is your system still under warranty?
It's a custom build so that would depend on the part. If it even is really a hardware problem.