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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Getting bombarded with emails from support

glennsaddress
glennsaddress
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Many many many months ago I had a problem with a Firefox update. Sent my question in and got a fix in response from support. It worked great and I closed out the question as solved. Right now which has been many many months since then, I'm receiving a lot of emails. Just today 12 emails from your support team bmbguy and jscher2000 in reference to the problem that was fixed a long time ago. I keep trying to close it out by clicking problem solved but I still keep getting many emails from them. I would like to have the emails stopped or remove me from their mailing list. Thank you....Glenn [email]

Many many many months ago I had a problem with a Firefox update. Sent my question in and got a fix in response from support. It worked great and I closed out the question as solved. Right now which has been many many months since then, I'm receiving a lot of emails. Just today 12 emails from your support team bmbguy and jscher2000 in reference to the problem that was fixed a long time ago. I keep trying to close it out by clicking problem solved but I still keep getting many emails from them. I would like to have the emails stopped or remove me from their mailing list. Thank you....Glenn [email]

Athraithe ag Andrew ar

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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Sorry, I can see I'm one of the culprits. Threads stay open for six months, but you can shut off notifications of new replies if you have no further interest. Here's how:

Go to your earlier thread --

https://support.mozilla.org/questions/1284713

-- and on the upper right below the search box you should see this:

Question Tools

Stop email updates

Click "Stop email updates" to unsubscribe from the thread.

Hope that works!