Captcha not loading
It has become impossible to use Firefox. It does not load/display captchas. All sites I visit which require a captcha verification to log in, is now inaccessible. That include google and discus. Google maps are also not responding when typing an address.
I have searched for solutions but all I tried did not solve the problem.
I now have to use two browsers, which is a senseless exercise. Please help with this problem.
I use windows 10 pro firefox v 77.1
Thanks for any help
All Replies (5)
Captcha doesn't work ATM. You have to ask Google about it.
Make sure you are not blocking content.
Start Firefox in Safe Mode {web link}
A small dialog should appear. Click
Start In Safe Mode (not Refresh).
Is the problem still there?
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
I am in safe mode right now. I tested but the problem is still there. I also tested with Chrome and there is no problem. Chrome loads the captcha 100%.
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}
If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.
- make sure your extensions and filters are updated to the latest version
- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
Firefox shows a blueish highlighted shield icon at the left end of the location/address bar in case Tracking Protection is blocking content. You can click shield icon for more detail and possibly disable the protection. You can check in the Web Console what content is blocked.
- "3-bar" menu button or Tools -> Web Developer
- https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
You can check the Web Console (Tools -> Web Developer) for messages about blocked content and about the presence of mixed or unsafe content.
You can check the Network Monitor to see if content is blocked or otherwise fails to load.
If necessary use "Ctrl+F5" or "Ctrl+Shift+R" (Mac: Command+Shift+R) to reload the page and bypass the cache to generate a fresh log.