Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Strange log in to network message at startup.

  • 3 fhreagra
  • 3 leis an bhfadhb seo
  • 49 views
  • Freagra is déanaí ó Randy C.

more options

When I start Firefox or open a new window the message "You must log in to this network before you can access the internet." appears at the top with a [Open Network Login Page] button. When click the button a website opens "EMERGENCY - COVID-19 Informer ..." (URL: http://detectportal.firefox.com/success.txt) And asks me to download something. DO I HAVE A VIRUS? HOW DO I GET RID OF IT? This is very annoying!

All Replies (3)

more options

Is this computer connected to a business network or public network? Is this computer a business-provided or public computer?

If the computer fits into one of the above categories, it could be a message created by the organization that manages the computer. In that case, you will need to contact the organization's IT department or system administrator for assistance.

If it's a personal computer connected to a personal network, it's possible that it's a malware infection of some sort. In that case, you can try these free programs to scan for malware, which work with your existing antivirus software:

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Hope this helps.

more options

See Network Detection:

Try to set this pref to false on the about:config page.

  • network.captive-portal-service.enabled = false

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.

more options

It's a personal PC connected to a router on a private network via Comcast. I'm running Norton Security. There should no problem with the OS. This connect problem has been going on for a couple of days. What's confusing me is that when I click on it it goes to that weird CORVID-19 page and it has the Firefox URL?