X
Tap here to go to the mobile version of the site.

Fóram Tacaíochta

Netflix Lower Video Quality When Using Firefox

Postáilte

Hello.

When watching Netflix in Mozilla Firefox (72.0.1 (64-bit)), the video quality is noticeably lower than when watching in Microsoft Edge (44.18362.449.0) or Google Chrome (79.0.3945.130) and does not improve, even after setting my account to use the highest video quality setting (High) and watching the video for upwards of thirty minutes. I have the Premium Ultra HD subscription.

For reference, I am running a computer with Windows 10 Pro 64 bit (version 1909), I have hardware acceleration enabled in Firefox, my content process limit is set to eight, and my computer has a dedicated AMD Radeon RX 470 dedicated GPU, running the latest stable driver version, 19.12.2.

I've chatted to a Netflix representative and they pointed me to this page https://help.netflix.com/en/node/23742, where it states that Netflix has a maximum quality of 720p when using Firefox. Stangely, it also says this is the case for Google Chrome on Windows 10, but Netflix playback on Chrome appears noticeably clearer to me. Edge is clearer still, though that support page says that browser supports up to 4K playback.

Has anyone else had the same or similar issues when watcing Netflix using Firefox? If so, have you found any remedies or ways to improve the quality?

Thanks.

Hello. When watching Netflix in Mozilla Firefox (72.0.1 (64-bit)), the video quality is noticeably lower than when watching in Microsoft Edge (44.18362.449.0) or Google Chrome (79.0.3945.130) and does not improve, even after setting my account to use the highest video quality setting (High) and watching the video for upwards of thirty minutes. I have the Premium Ultra HD subscription. For reference, I am running a computer with Windows 10 Pro 64 bit (version 1909), I have hardware acceleration enabled in Firefox, my content process limit is set to eight, and my computer has a dedicated AMD Radeon RX 470 dedicated GPU, running the latest stable driver version, 19.12.2. I've chatted to a Netflix representative and they pointed me to this page https://help.netflix.com/en/node/23742, where it states that Netflix has a maximum quality of 720p when using Firefox. Stangely, it also says this is the case for Google Chrome on Windows 10, but Netflix playback on Chrome appears noticeably clearer to me. Edge is clearer still, though that support page says that browser supports up to 4K playback. Has anyone else had the same or similar issues when watcing Netflix using Firefox? If so, have you found any remedies or ways to improve the quality? Thanks.
Luaigh

Tuilleadh mionsonraí faoin chóras

Breiseáin Shuiteáilte

OpenH264 Video Codec - Version: 1.8.1.1 Widevine Content Decryption Module - Version: 4.10.1440.19

Feidhmchlár

  • Firefox 72.0.1
  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:72.0) Gecko/20100101 Firefox/72.0
  • URL Tacaíochta: https://support.mozilla.org/1/firefox/72.0.1/WINNT/en-GB/

Eisínteachtaí

  • Adblock Plus - free ad blocker 3.7 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Adobe Acrobat 18.0.10 (web2pdfextension.17@acrobat.adobe.com)
  • Amazon.co.uk 1.1 (amazon@search.mozilla.org)
  • Bing 1.0 (bing@search.mozilla.org)
  • Chambers (UK) 1.0 (chambers-en-GB@search.mozilla.org)
  • DuckDuckGo 1.0 (ddg@search.mozilla.org)
  • eBay 1.0 (ebay@search.mozilla.org)
  • Ecosia - The search engine that plants trees 4.0.4 ({d04b0b40-3dab-4f0b-97a6-04ec3eddbfb0})
  • Google 1.0 (google@search.mozilla.org)
  • HTTPS Everywhere 2019.11.7 (https-everywhere@eff.org)
  • Twitter 1.0 (twitter@search.mozilla.org)
  • Wikipedia (en) 1.0 (wikipedia@search.mozilla.org)

JavaScript

  • incrementalGCEnabled: True

Grafaic

  • adapterDescription: Radeon (TM) RX 470 Graphics
  • adapterDescription2:
  • adapterDeviceID: 0x67df
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a
  • adapterDrivers2:
  • adapterRAM: 4096
  • adapterRAM2: 0
  • adapterSubsysID: 34111462
  • adapterSubsysID2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • clearTypeParameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50
  • contentUsesTiling: True
  • crashGuards: []
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.18362.476
  • driverDate: 12-4-2019
  • driverDate2:
  • driverVendor:
  • driverVendor2:
  • driverVersion: 26.20.15002.61
  • driverVersion2:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'available', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'available', u'description': u'Direct2D', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'DIRECT2D'}, {u'status': u'available', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_HW_ANGLE'}, {u'status': u'available', u'description': u'GPU Process', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'GPU_PROCESS'}, {u'status': u'available', u'description': u'WebRender', u'log': [{u'status': u'opt-in', u'message': u'WebRender is an opt-in feature', u'type': u'default'}, {u'status': u'available', u'message': u'Qualified in release', u'type': u'user'}], u'name': u'WEBRENDER'}, {u'status': u'available', u'description': u'WebRender qualified', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'WEBRENDER_QUALIFIED'}, {u'status': u'available', u'description': u'Off Main Thread Painting', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'OMTP'}, {u'status': u'available', u'description': u'Advanced Layers', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'ADVANCED_LAYERS'}, {u'status': u'disabled', u'description': u'WebGPU', u'log': [{u'status': u'disabled', u'message': u'Disabled by default', u'type': u'default'}], u'name': u'WEBGPU'}]}
  • info: {u'AzureContentBackend (UI Process)': u'skia', u'CMSOutputProfile': u'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', u'AzureCanvasBackend (UI Process)': u'skia', u'ApzWheelInput': 1, u'ApzDragInput': 1, u'ApzKeyboardInput': 1, u'AzureFallbackCanvasBackend (UI Process)': u'none', u'ApzAutoscrollInput': 1, u'DisplayCount': 1, u'Display0': u'1920x1080@59Hz ', u'AzureCanvasBackend': u'direct2d 1.1', u'AzureContentBackend': u'skia'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • offMainThreadPaintEnabled: True
  • offMainThreadPaintWorkerCount: 3
  • targetFrameRate: 60
  • usesTiling: False
  • webgl1DriverExtensions: GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_depth24 GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_3D GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
  • webgl1Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_disjoint_timer_query EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_bptc EXT_texture_filter_anisotropic OES_element_index_uint OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context
  • webgl1Renderer: Google Inc. -- ANGLE (Radeon (TM) RX 470 Graphics Direct3D11 vs_5_0 ps_5_0)
  • webgl1Version: OpenGL ES 2.0.0 (ANGLE 2.1.0.fcb79c41d244)
  • webgl1WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000009763) EGL_VERSION: 1.4 (ANGLE 2.1.0.fcb79c41d244) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control
  • webgl2DriverExtensions: GL_ANGLE_client_arrays GL_ANGLE_copy_texture_3d GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_memory_size GL_ANGLE_multi_draw GL_ANGLE_multiview_multisample GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_provoking_vertex GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_multisample GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_lose_context GL_CHROMIUM_sync_query GL_EXT_blend_func_extended GL_EXT_blend_minmax GL_EXT_color_buffer_float GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_float_blend GL_EXT_frag_depth GL_EXT_instanced_arrays GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_bptc GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_norm16 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_KHR_parallel_shader_compile GL_KHR_robust_buffer_access_behavior GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_EGL_image_external_essl3 GL_OES_depth24 GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_3D GL_OES_texture_border_clamp GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object GL_OVR_multiview GL_OVR_multiview2 OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
  • webgl2Extensions: EXT_color_buffer_float EXT_disjoint_timer_query EXT_float_blend EXT_texture_compression_bptc EXT_texture_filter_anisotropic OES_texture_float_linear OVR_multiview2 WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context
  • webgl2Renderer: Google Inc. -- ANGLE (Radeon (TM) RX 470 Graphics Direct3D11 vs_5_0 ps_5_0)
  • webgl2Version: OpenGL ES 3.0.0 (ANGLE 2.1.0.fcb79c41d244)
  • webgl2WSIInfo: EGL_VENDOR: Google Inc. (adapter LUID: 0000000000009763) EGL_VERSION: 1.4 (ANGLE 2.1.0.fcb79c41d244) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled EGL_ANDROID_blob_cache EGL_ANDROID_recordable EGL_ANGLE_image_d3d11_texture EGL_ANGLE_create_context_backwards_compatible EGL_EXTENSIONS(nullptr): EGL_EXT_client_extensions EGL_EXT_platform_base EGL_EXT_platform_device EGL_ANGLE_platform_angle EGL_ANGLE_platform_angle_d3d EGL_ANGLE_device_creation EGL_ANGLE_device_creation_d3d11 EGL_ANGLE_experimental_present_path EGL_KHR_client_get_all_proc_addresses EGL_KHR_debug EGL_ANGLE_explicit_context EGL_ANGLE_feature_control
  • windowLayerManagerRemote: True
  • windowLayerManagerType: WebRender
  • windowUsingAdvancedLayers: False

Sainroghanna Athraithe

Éagsúil

  • User JS: No
  • Inrochtaineacht: Níl
d.mattera 3 réiteach 17 freagra

Have you tried clearing Firefox's cache? If not, I would give that a try first:

1. go to Options --> Privacy and Security 2. In the "Cookies and Site Data" section click "Clear Data". 3. Make sure only the second box, labeled "Cached Web Content" is checked off and click "Clear" 4. Restart Firefox

Have you tried clearing Firefox's cache? If not, I would give that a try first: 1. go to Options --> Privacy and Security 2. In the "Cookies and Site Data" section click "Clear Data". 3. Make sure only the second box, labeled "Cached Web Content" is checked off and click "Clear" 4. Restart Firefox
An bhfuil an freagra seo cabhrach?
Luaigh

Úinéir na ceiste

d.mattera said

Have you tried clearing Firefox's cache? If not, I would give that a try first: 1. go to Options --> Privacy and Security 2. In the "Cookies and Site Data" section click "Clear Data". 3. Make sure only the second box, labeled "Cached Web Content" is checked off and click "Clear" 4. Restart Firefox

Hi d.mattera,

Thanks for your response.

As you suggested, I cleared the cached web content, doing it multiple times until it read there were zero MBs of cached data, and then restarted Firefox. This seems to have had no effect, as the video quality on Netflix remains low, even after letting the video play for upwards of three minutes.

Do you have any other suggestions?

''d.mattera [[#answer-1282426|said]]'' <blockquote> Have you tried clearing Firefox's cache? If not, I would give that a try first: 1. go to Options --> Privacy and Security 2. In the "Cookies and Site Data" section click "Clear Data". 3. Make sure only the second box, labeled "Cached Web Content" is checked off and click "Clear" 4. Restart Firefox </blockquote> Hi d.mattera, Thanks for your response. As you suggested, I cleared the cached web content, doing it multiple times until it read there were zero MBs of cached data, and then restarted Firefox. This seems to have had no effect, as the video quality on Netflix remains low, even after letting the video play for upwards of three minutes. Do you have any other suggestions?
An bhfuil an freagra seo cabhrach?
Luaigh
d.mattera 3 réiteach 17 freagra

Hmm, in that case can you do the following in order to confirm Netflix is in fact streaming at the highest resolution (720p) for you in Firefox?

1. Begin playing a video on Netflix

2. Press Ctrl+Alt+Shift+D to bring up the Netflix debugger

3. Find the setting labeled "Playing bitrate". The current resolution Netflix is streaming to you is the value in parenthesis at the end of this setting:

Example: Doing so on my own system, it shows "1280x720" a.k.a. 720p. Should yours show something different, I would suspect this may be something on Netflix's end.

Additionally, you may want to try creating a fresh Firefox profile and then trying Netflix with the new profile enabled. This will ensure the issue is not due to any of your addons or settings you may have changed.

Hmm, in that case can you do the following in order to confirm Netflix is in fact streaming at the highest resolution (720p) for you in Firefox? 1. Begin playing a video on Netflix 2. Press Ctrl+Alt+Shift+D to bring up the Netflix debugger 3. Find the setting labeled "Playing bitrate". The current resolution Netflix is streaming to you is the value in parenthesis at the end of this setting: Example: [https://i.imgur.com/fHv1a5C.png Doing so on my own system], it shows "1280x720" a.k.a. 720p. Should yours show something different, I would suspect this may be something on Netflix's end. Additionally, you may want to try creating a fresh Firefox profile and then trying Netflix with the new profile enabled. This will ensure the issue is not due to any of your addons or settings you may have changed.

Athraithe ag d.mattera ar

An bhfuil an freagra seo cabhrach?
Luaigh

Úinéir na ceiste

d.mattera said

Hmm, in that case can you do the following in order to confirm Netflix is in fact streaming at the highest resolution (720p) for you in Firefox? 1. Begin playing a video on Netflix 2. Press Ctrl+Alt+Shift+D to bring up the Netflix debugger 3. Find the setting labeled "Playing bitrate". The current resolution Netflix is streaming to you is the value in parenthesis at the end of this setting: Example: Doing so on my own system, it shows "1280x720" a.k.a. 720p. Should yours show something different, I would suspect this may be something on Netflix's end. Additionally, you may want to try creating a fresh Firefox profile and then trying Netflix with the new profile enabled. This will ensure the issue is not due to any of your addons or settings you may have changed.

Hi d.mattera,

Thanks for the follow-up.

My playing bitrate reads 960 x 540 in Firefox. This did not change after leaving the video running for several minutes.

For reference, I also tried this in Chrome and Edge. Strangely, Chrome also gave this 960 x 540 readout. For confirmation, I asked another person in my house, who primarily uses Chrome, to check their playing bitrate: it was 1280 x 720. This person was also using Windows 10; though they have an Nvidia dedicated GPU. My Chrome installation was updated to the latest available version: 79.0.3945.130; the other person had this same version.

Edge's readout was 1920 x 1080, the expected resolution for that browser, according to Netflix.

Creating a new profile did not result in a different playing bitrate; the readout was still 960 x 540.

Do you have any advice based on this information?

''d.mattera [[#answer-1282583|said]]'' <blockquote> Hmm, in that case can you do the following in order to confirm Netflix is in fact streaming at the highest resolution (720p) for you in Firefox? 1. Begin playing a video on Netflix 2. Press Ctrl+Alt+Shift+D to bring up the Netflix debugger 3. Find the setting labeled "Playing bitrate". The current resolution Netflix is streaming to you is the value in parenthesis at the end of this setting: Example: [https://i.imgur.com/fHv1a5C.png Doing so on my own system], it shows "1280x720" a.k.a. 720p. Should yours show something different, I would suspect this may be something on Netflix's end. Additionally, you may want to try creating a fresh Firefox profile and then trying Netflix with the new profile enabled. This will ensure the issue is not due to any of your addons or settings you may have changed. </blockquote> Hi d.mattera, Thanks for the follow-up. My playing bitrate reads 960 x 540 in Firefox. This did not change after leaving the video running for several minutes. For reference, I also tried this in Chrome and Edge. Strangely, Chrome also gave this 960 x 540 readout. For confirmation, I asked another person in my house, who primarily uses Chrome, to check their playing bitrate: it was 1280 x 720. This person was also using Windows 10; though they have an Nvidia dedicated GPU. My Chrome installation was updated to the latest available version: 79.0.3945.130; the other person had this same version. Edge's readout was 1920 x 1080, the expected resolution for that browser, according to Netflix. Creating a new profile did not result in a different playing bitrate; the readout was still 960 x 540. Do you have any advice based on this information?

Athraithe ag gr3821 ar

An bhfuil an freagra seo cabhrach?
Luaigh
Cuir ceist

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.