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Firefox doesn't know how to open this address, because one of the following protocols (ms-word) isn't associated with any program or is not allowed in this cont

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Unable to open Word and Excel documents from within SharePoint. This has never been an issue but now the error message is shown. "Firefox doesn't know how to open this address, because one of the following protocols (ms-word) isn't associated with any program or is not allowed in this context." The documents should either open in the browser or trigger the desktop app. Installing older versions hasn't fixed this.

Looking for solutions, thanks

Unable to open Word and Excel documents from within SharePoint. This has never been an issue but now the error message is shown. "Firefox doesn't know how to open this address, because one of the following protocols (ms-word) isn't associated with any program or is not allowed in this context." The documents should either open in the browser or trigger the desktop app. Installing older versions hasn't fixed this. Looking for solutions, thanks
Luaigh

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  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:70.0) Gecko/20100101 Firefox/70.0

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jscher2000
  • Top 10 Contributor
8787 réiteach 71865 freagra

Hi mrs.von, does the workaround in the following thread help:

https://support.mozilla.org/questions/1265375#answer-1239993

Hi mrs.von, does the workaround in the following thread help: https://support.mozilla.org/questions/1265375#answer-1239993
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Luaigh

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We tried that before I posted here and that unfortunately doesn't work either. Several users tested this. This wasn't a problem until recently.

We tried that before I posted here and that unfortunately doesn't work either. Several users tested this. This wasn't a problem until recently.
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To clarify, when selecting the link, Firefox adds the following to the front of the actual link in the URL

ms-word:ofv|u|https:// or ms-excel:ofv|ofc|u|https://

And the page with the error messages appears.

When removing ms-word:ofv|u|or ms-excel:ofv|ofc|u| the links work and do as expected. This happens on a Mac and PC.

To clarify, when selecting the link, Firefox adds the following to the front of the actual link in the URL ms-word:ofv|u|https:// or ms-excel:ofv|ofc|u|https:// And the page with the error messages appears. When removing ms-word:ofv|u|or ms-excel:ofv|ofc|u| the links work and do as expected. This happens on a Mac and PC.
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Romy Fitschen 0 réiteach 1 freagra

I have had this problem for a couple of months. The message I get is the same. I have uninstalled, reinstalled and tried countless suggestions. Sadly I have to stop messing with this and switch to another browser which is upsetting to me as I don't like to use microsoft or google. This is really frustrating.

I have had this problem for a couple of months. The message I get is the same. I have uninstalled, reinstalled and tried countless suggestions. Sadly I have to stop messing with this and switch to another browser which is upsetting to me as I don't like to use microsoft or google. This is really frustrating.
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