Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

How do I resolve a failed Firefox verification?

  • Gan freagra
  • 1 leis an bhfadhb seo
  • 3 views
more options

I downloaded Firefox, then signed up for an account with my main email account. Then I received the email to verify and clicked the link. The web page opened with this..."Verification Error: Loading chunk 23 failed. (missing: https://accounts-static.cdn.mozilla.net/bundle-0a053c22ba4173eed724fbebfd3f8d1996e5054c/vendors~fxaClient.bundle.js)" This now persists and I am unable to log in with this email address. I have used an alternate email address which did work, but am now unable either to change my email back to the address I want, or add it as an alternate, as it is shown as being in use. I can see no way that I can either complete sign up with my original account nor delete that account to release my email address. Any suggestions?

I downloaded Firefox, then signed up for an account with my main email account. Then I received the email to verify and clicked the link. The web page opened with this..."Verification Error: Loading chunk 23 failed. (missing: https://accounts-static.cdn.mozilla.net/bundle-0a053c22ba4173eed724fbebfd3f8d1996e5054c/vendors~fxaClient.bundle.js)" This now persists and I am unable to log in with this email address. I have used an alternate email address which did work, but am now unable either to change my email back to the address I want, or add it as an alternate, as it is shown as being in use. I can see no way that I can either complete sign up with my original account nor delete that account to release my email address. Any suggestions?