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In FF 60.8.0 esr, why does the video portion of some (but not all) YouTube videos freeze while the audio portion continues?

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The video portion of some YouTube videos freezes while the audio channel continues. I can advance the video using the slider, and the video will then play a few frames before it locks up again. Ths only happens with some videos, and there is nothing identifiable about those videos to differentiate them from videos that will play normally.

Initially, this problem appeared only if I right-clicked on a video to play it in a new tab, but now it seems to periodically happen regardless of which window.

The video portion of some YouTube videos freezes while the audio channel continues. I can advance the video using the slider, and the video will then play a few frames before it locks up again. Ths only happens with some videos, and there is nothing identifiable about those videos to differentiate them from videos that will play normally. Initially, this problem appeared only if I right-clicked on a video to play it in a new tab, but now it seems to periodically happen regardless of which window.
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  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0

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hellosct1
  • Top 25 Contributor
14 réiteach 145 freagra

hi,

I think there's a problem with the drivers.

https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows

thank's

hi, I think there's a problem with the drivers. https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows thank's
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FredMcD
  • Top 10 Contributor
4183 réiteach 58407 freagra

Agreed.

Agreed.
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That's a start, but it tells me that I need to update the Windows media update package, and when I try to do that, it tells me that it's not appropriate for my computer. Any suggestions?

That's a start, but it tells me that I need to update the Windows media update package, and when I try to do that, it tells me that it's not appropriate for my computer. Any suggestions?
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FredMcD
  • Top 10 Contributor
4183 réiteach 58407 freagra
That you should ask here, https://support.microsoft.com http://answers.microsoft.com/en-US/windows/forum/windows_10
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