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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox quantum is slow on my Macbook pro 10.11.6. I have 4 GB memory max. What do I do?

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  • Freagra is déanaí ó jayelbe

bgbgl@aol.com
bgbgl@aol.com
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Loading one website or Moving from one website to another is very slow. Moving from one window to another within a website is also slow. I have 4GB of memory max on computer MacBook Pro which is using OS 10.11.6. The new firefox was installed without my knowledge. What do I do now? Thank you.

Loading one website or Moving from one website to another is very slow. Moving from one window to another within a website is also slow. I have 4GB of memory max on computer MacBook Pro which is using OS 10.11.6. The new firefox was installed without my knowledge. What do I do now? Thank you.

All Replies (2)

bgbgl@aol.com
bgbgl@aol.com Úinéir na ceiste
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follow up.. I have looked for any repairs on the computer and rebooted already. There is no problem. If I have to go back to the old system Firebox has to help.

jayelbe
jayelbe
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Hello,

The Refresh feature (called "Reset" in older Firefox versions) can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: When you use this feature, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Refresh Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Refresh Firefox" ("Reset Firefox" in older Firefox versions). Click on it.
  3. Firefox will close. After the refresh process is completed, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.

Did this fix the problem? Please report back to us!

Thank you.