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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox keeps crashing after I changed my video card

  • 4 fhreagra
  • 1 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó FredMcD

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Unsubmitted Crash Reports Report ID Date Crashed d25ea80a-306b-4bcc-840d-ef1c2b6aebf2 8/26/2017 5:53 PM 79ddf1b2-0444-4a40-8c41-24740ee3f971 8/26/2017 1:25 PM ddbc6ac6-fda3-4ad6-a444-2d01d5ae46e2 8/26/2017 11:10 AM 220da28b-cb5b-4866-887b-6e05b268247c 8/26/2017 10:56 AM ec69f67a-f20a-4d7d-9a31-e59465319005 8/25/2017 9:02 PM ce5b2b12-e2e0-4310-874a-b20fa68ad06c 8/25/2017 9:00 PM 3a7805f1-adfb-4346-b296-bb04df24faac 8/25/2017 8:59 PM f898f64d-5912-431e-ae34-11e4013c4e24 8/25/2017 8:56 PM 3d8c7dcf-496e-4f77-b3d7-b329944584c4 8/25/2017 8:54 PM fe5f6949-1663-4464-b71f-74049e04febc 8/25/2017 3:11 PM fd812a36-3dab-4105-aedd-82bd58c5013d 8/24/2017 1:32 PM f4ecb96d-5f8c-4fc6-9356-980e33452252 8/23/2017 12:09 PM f98fca89-aeb2-4682-b3a7-4452554fe7d3 8/23/2017 11:53 AM Submitted Crash Reports Report ID Date Submitted bp-f2a6d3c7-bdef-4f31-b425-144171170826 8/26/2017 7:18 PM bp-4de89722-e5b5-4097-95e9-225c21170826 8/26/2017 7:17 PM bp-4532479d-6db3-4161-b121-52e451170826 8/26/2017 7:17 PM bp-00ba8824-1767-41b1-ac25-615c21170826 8/26/2017 7:17 PM bp-635f60ac-bde6-4838-860c-0c9741170826 8/26/2017 7:11 PM bp-57185546-4b76-4b95-aaec-951971170826 8/26/2017 7:11 PM bp-064dbdaf-40b2-49ae-b5f0-a46ec1170826 8/26/2017 7:11 PM bp-704a6b49-30e4-4b8c-a11d-8d3bd1170826 8/26/2017 7:07 PM bp-3d8a0a9a-57f1-4d6b-9770-887ad1170826 8/26/2017 7:06 PM bp-d19db71d-68fa-42b1-950e-916dc1170826 8/26/2017 6:59 PM bp-f6a40f5b-1203-4a91-9420-13b651170826 8/26/2017 6:59 PM bp-fac7a73d-0e61-4b19-9c49-fddb61170826 8/26/2017 6:57 PM bp-7be8f989-dc96-428c-9020-4b5cd1170826 8/26/2017 5:54 PM bp-03d052e9-e0f1-4d87-b847-e0b391170826 8/26/2017 5:53 PM bp-a9b784c9-1126-477b-9d95-304211170826 8/26/2017 5:53 PM bp-23ba5b93-26b8-478f-b093-d1f271170826 8/26/2017 5:53 PM bp-a913e789-9a22-405e-8c0b-9f6d91170826 8/26/2017 5:51 PM bp-84491984-cb3b-4c29-a9cd-9c36e0170826 8/26/2017 5:50 PM bp-566934f6-623c-4960-ad07-54b1b1170826 8/26/2017 5:50 PM bp-75030b94-9651-4a36-87ec-d21b91170826 8/26/2017 5:49 PM bp-359f141c-a298-430f-b8cf-bc15a1170826 8/26/2017 5:46 PM bp-4e781069-c00e-4943-a97e-fa6030170826 8/26/2017 5:46 PM bp-3a2e2104-f4f8-4ec4-9980-f46d00170826 8/26/2017 5:45 PM bp-25664508-eba1-40e0-85c0-0effb1170826 8/26/2017 5:44 PM bp-6e3cf2e6-97e4-4491-812a-1a4ba0170826 8/26/2017 5:42 PM

Athraithe ag cor-el ar

All Replies (4)

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Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You will need to restart Firefox for this to take effect so save all work first (e.g., mail you are composing, online documents you're editing, etc.,) then perform these steps:

  1. Click the menu button New Fx Menu and select Options on Windows or Preferences on Mac or Linux.
  2. In Firefox 54 and below: Select the Advanced panel and then the General tab.
  3. Uncheck Use hardware acceleration when available.
  4. Restart Firefox and see if the problems persist.

In Firefox 55, the hardware acceleration setting moved from the Advanced panel General tab to the General panel, under the new Performance section. You first have to UNcheck the "Use recommended performance settings" checkbox to see the "Use hardware acceleration when available" setting.

Did this fix your problems? Please report back to us!

If the problem is resolved, you should check for updates for your graphics driver by following the steps mentioned in these Knowledge base articles:

Thank you.

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i've (i) turned off hardware acceleration (ii) disabled all extension. (iv) deleted all plugins (v) installed latest video card driver

Do the crash reports explain what may have happened? I don't know how to read them.

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Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.


For more help on crash reports, see;

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Perform a System File Check to fix corrupted system files

Win 7, 8, 10, Vista: Win XP:

Wiki - Windows 10 System File Check

Let’s do a full clean re-install; Download Firefox For All languages And Systems {web link}

Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86)

Mac: Open the "Applications" folder.

Linux: Check your user manual. If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it. See Install Firefox on Linux;

If you downloaded and installed the binary package from the Firefox download page, simply remove the folder Firefox in your home directory. ++++++++++++++++++++++++++++ Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder if there is one.

After rebooting the computer, run a registry scanner if you have one. Then run the installer. If all goes well, remove the OLD folders when you are done. +++++++++++++++++++++++++++ If there is a problem, start your Computer in safe mode and try again. This shows how to Start all Computers in Safe Mode; Free Online Encyclopedia