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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Why does firefox close everytime I click on options on the menu

  • 1 freagra
  • 2 leis an bhfadhb seo
  • 6 views
  • Freagra is déanaí ó FredMcD

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Running the latest version of Firefox on Windows XP and everytime options in the tools menu it opens a tab and instantly shuts down. Also if I open troubleshooting information and click on Profile Folder/show folder it does the same just closes down. I have tried uninstalling reinstalling, deleting profiles turning off the plugins etc etc and still nothing works

Running the latest version of Firefox on Windows XP and everytime options in the tools menu it opens a tab and instantly shuts down. Also if I open troubleshooting information and click on Profile Folder/show folder it does the same just closes down. I have tried uninstalling reinstalling, deleting profiles turning off the plugins etc etc and still nothing works

All Replies (1)

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v49 and 50 have been causing problems of late.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?