Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Is this legit (see screenshot)? I also received another with a different web addy a couple of days ago which I just deleted...

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó CeliaA

more options

Since the address was not Mozilla, I wasn't willing to click on it... Thanks.

Since the address was not Mozilla, I wasn't willing to click on it... Thanks.
Attached screenshots

Réiteach roghnaithe

hi CeliaA, unfortunately this is a scam tactic that is trying to trick you into installing malware, so don't download or execute this kind of stuff just because of a popup or redirect on a website! updates are handled automatically by firefox so you don't have to download anything for that (and you can always initiate a manual check for updates in the firefox menu ≡ > help ? > about firefox).

we suspect this is coming form "malvertising" (=ads placed on legitimate websites that redirect you to this fraudulent message), so using an adblocking addon like https://addons.mozilla.org/firefox/addon/ublock-origin/ would also help with that.

I found a fake Firefox update

Read this answer in context 👍 0

All Replies (2)

more options

Réiteach Roghnaithe

hi CeliaA, unfortunately this is a scam tactic that is trying to trick you into installing malware, so don't download or execute this kind of stuff just because of a popup or redirect on a website! updates are handled automatically by firefox so you don't have to download anything for that (and you can always initiate a manual check for updates in the firefox menu ≡ > help ? > about firefox).

we suspect this is coming form "malvertising" (=ads placed on legitimate websites that redirect you to this fraudulent message), so using an adblocking addon like https://addons.mozilla.org/firefox/addon/ublock-origin/ would also help with that.

I found a fake Firefox update

more options

Thanks so much -- I just downloaded the addon. I probably should have mentioned that these started after I had to migrate to a new pc last week. I think I either had the addon you linked to or another on the old system. Anyway, thanks again for the really quick response - I really appreciate it!