Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Win 10 firefox on new MS Surface Pro will not save cookies, even though enabled (facebook, google, etc)

  • 2 fhreagra
  • 2 leis an bhfadhb seo
  • 26 views
  • Freagra is déanaí ó cor-el

MasterFrodo
MasterFrodo
more options

In privacy settings I have: 

  "Accept thrid party cookies -> Always"
  "Keep until -> they expire"

I do have clear history when firefox closes, and I do not use password manager.

But cookies are never saved. I can look at my cookies in privacy section of options after logging in to several sites and see all of the cookies there, but when I close the browser and open it again, all the cookies are gone!

This works on my Win 7 Desktop but not on my new MS Surface Pro with Win 10 pro installed.

Running in safe mode did not fix anything, and firefox has no problem connecting to the internet. It just will not save cookies!!

In privacy settings I have: "Accept thrid party cookies -> Always" "Keep until -> they expire" I do have clear history when firefox closes, and I do not use password manager. But cookies are never saved. I can look at my cookies in privacy section of options after logging in to several sites and see all of the cookies there, but when I close the browser and open it again, all the cookies are gone! This works on my Win 7 Desktop but not on my new MS Surface Pro with Win 10 pro installed. Running in safe mode did not fix anything, and firefox has no problem connecting to the internet. It just will not save cookies!!
Attached screenshots

Réiteach roghnaithe

You have selected "Clear History When Firefox Closes." Press the Settings button to the far right. Turn on ONLY Cache and Form And Search History leaving the others off.

Read this answer in context 👍 1

All Replies (2)

FredMcD
FredMcD
more options

Réiteach Roghnaithe

You have selected "Clear History When Firefox Closes." Press the Settings button to the far right. Turn on ONLY Cache and Form And Search History leaving the others off.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

In case you use "Clear history when Firefox closes" or otherwise clear history.

  • do not clear the Cookies
  • do not clear the Site Preferences
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exception for password and other website specific data
  • clearing cookies will remove all selected cookies including cookies with an "Allow" exception you may want to keep