Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox is having a problem loading this site https://citiretailservices.citibankonline.com/RSnextgen/svc/registration/index.action?siteId=SEARS&pagename=n

  • 7 bhfreagra
  • 2 leis an bhfadhb seo
  • 21 views
  • Freagra is déanaí ó FredMcD

more options

This page https://citiretailservices.citibankonline.com/RSnextgen/svc/registration/index.action?siteId=SEARS&pagename=null#verify will not load on any of my computers via Firefox. Internet Explorer loads it just fine.

This page https://citiretailservices.citibankonline.com/RSnextgen/svc/registration/index.action?siteId=SEARS&pagename=null#verify will not load on any of my computers via Firefox. Internet Explorer loads it just fine.

Réiteach roghnaithe

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

Read this answer in context 👍 0

All Replies (7)

more options

I had no problem. As a test, disable your protection programs.

more options

Only have Panda security, and worked before update to Firefox 42.0

more options

Réiteach Roghnaithe

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

more options

AdBlock Plus was the culprit--thanks for the help. Didn't cause a problem before Firefox 42.0. Thanks again Fred.

more options

Load the web page. After the page is loaded, click the down arrow next to the AdBlock icon. Now select Disable on <web site>.

Glad to help. Safe Surfing.

more options

Thanks Fred, your solution works like a charm. Glad there's smart people like you out there in the world.

more options

Glad to help. Safe Surfing.