Can't sync bookmarks and toolbar favorites from old computer to new
I have been trying for many hours to sync the bookmarks and toolbar favorites from my old computer which has a Window 7 OS to my new computer which has a Windows 10 OS. How can I sync all this information without having to recreate it all? I tried the syncing feature which does not work.
Please explain to me as simply and easily as possible. I am not technical at all.
Athraithe ag Tomcamp ar
All Replies (2)
You can check the about:sync-log page via the location/address bar to see if there are recent error logs available.
You can upload a recent log if the log is too big to put in a reply.
You can temporarily set the services.sync.log.appender.file.logOnSuccess pref to true on the about:config page to also get a log of a successful Sync. Do not forget to reset the services.sync.log.appender.file.logOnSuccess pref to false after you have finished testing Sync or you will end up with a lot of unnecessary log files once the issue is resolved.
There are other things that need attention.
Your System Details List shows multiple Flash plugins.
- Shockwave Flash 18.0 r0
- Shockwave Flash 19.0 r0
You can find the installation path of all plugins on the about:plugins page.
You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.
- (32 bit Windows) C:\Windows\System32\Macromed\Flash\
- (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\