Firefox crashes
Firefox is crushing in middle of work, most of the time when i am browsing in facebook and at the same time try to open youtube, or working on wordpress site and click on preview. it just shut down and a error box comes with message Firefox crushed, i recently updated the firefox version
All Replies (4)
hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.
bp-fc5ab1e7-ef08-45be-8489-9d24a2150830
I usually dont submit the report
thanks, please do submit reports, because when mozilla doesn't know about the impact of crashes users are observing it's also less likely to fix them.
this particular crash seems to be related to hardware acceleration - please try updating your graphics driver: https://downloadcenter.intel.com/download/24970/Intel-HD-Graphics-Driver-for-Windows-7-8-8-1-32bit or in case this doesn't solve the issue, disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).
Thank you very much, i will use those methods, i hope it will fix the issue