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Dear sir, I am unable to view you tube in firefox browser. only audio is hearing. black screen dispayed. I can see it on other browser. please advise.

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Dear sir, I am unable to view you tube in Firefox browser. only audio is hearing. black screen displayed. I can see it on other browser. please advise. however I can see thumbnail when I move mouse over time line of the video stream. regards

Dear sir, I am unable to view you tube in Firefox browser. only audio is hearing. black screen displayed. I can see it on other browser. please advise. however I can see thumbnail when I move mouse over time line of the video stream. regards

Réiteach roghnaithe

Paz 3,

If you can't update your graphics / video drivers, try disabling hardware acceleration.

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Feidhmchlár

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:39.0) Gecko/20100101 Firefox/39.0

Tuilleadh Eolais

cor-el
  • Top 10 Contributor
  • Moderator
17527 réiteach 158475 freagra

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues. *Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available" You need to close and restart Firefox after toggling this setting. *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes *https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
Paz 3 0 réiteach 5 freagra

Windows 7 Pro, Firefox 39.0

I have the same issue, videos on You Tube only play sound in Firefox, but the videos do play correctly in Chrome or Explorer. This seems to return after I have searched Firefox Help, found a solution, then upgrade to a 'new' Firefox version. The problem reoccurs.

I did perform the following, per a Help suggestion:

"Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

But the "Use hardware accel. when available" was/is already selected.

Windows 7 Pro, Firefox 39.0 I have the same issue, videos on You Tube only play sound in Firefox, but the videos do play correctly in Chrome or Explorer. This seems to return after I have searched Firefox Help, found a solution, then upgrade to a 'new' Firefox version. The problem reoccurs. I did perform the following, per a Help suggestion: "Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available" But the "Use hardware accel. when available" was/is already selected.
the-edmeister
  • Top 25 Contributor
  • Moderator
5406 réiteach 40228 freagra

Réiteach Roghnaithe

Paz 3,

If you can't update your graphics / video drivers, try disabling hardware acceleration.

Paz 3, If you can't update your graphics / video drivers, try disabling hardware acceleration.