Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Issue with PDF links and opened Adobe files

  • 3 fhreagra
  • 1 leis an bhfadhb seo
  • 3 views
  • Freagra is déanaí ó cor-el

more options

I have tested and IE 8 opens correct links inside PDF's.

When I open link in Mozilla or Chrome it will not work.

Is this related to Adobe Plugin which is installed inside Add-ons?

Strange is that link inside PDF shows the following link:resource://pdf.js/web/

After checking support issues there was quoted in the past: The current Firefox 27 beta release still doesn't show the links properly using version 0.8.641, but the current Aurora 28.0a2 build does show the links to the Appendices properly using version 0.8.759. So that would mean that when Firefox 28 gets released in March it will work for users with this Firefox version.

I have tested and IE 8 opens correct links inside PDF's. When I open link in Mozilla or Chrome it will not work. Is this related to Adobe Plugin which is installed inside Add-ons? Strange is that link inside PDF shows the following link:resource://pdf.js/web/ After checking support issues there was quoted in the past: The current Firefox 27 beta release still doesn't show the links properly using version 0.8.641, but the current Aurora 28.0a2 build does show the links to the Appendices properly using version 0.8.759. So that would mean that when Firefox 28 gets released in March it will work for users with this Firefox version.

All Replies (3)

more options

Hello!

Try update your plugins:

https://www.mozilla.org/en-US/plugincheck/

more options

Sorry, I have updated but it will not work.

more options

This is likely a problem with the way those links are coded in the PDF file, so the file may have to be saved again using different settings to make it work with PDF Viewers other than the Adobe Reader.