Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Connection is Untrusted - for every request in firefox (including google.com)?

  • 2 fhreagra
  • 58 leis an bhfadhb seo
  • 9 views
  • Freagra is déanaí ó JaxTeller

more options

Hi,

I've installed 37.0.1 - clean install, and when I try to get to any link, I get the 'This Connection Untrusted' error - for every site I have tried. Including Mozilla and google sites.

Is this a 37.0.1 bug?

Running 37.0.1 on Macbook Pro with OSX Yosemite installed.

Hi, I've installed 37.0.1 - clean install, and when I try to get to any link, I get the 'This Connection Untrusted' error - for every site I have tried. Including Mozilla and google sites. Is this a 37.0.1 bug? Running 37.0.1 on Macbook Pro with OSX Yosemite installed.

Réiteach roghnaithe

Thank you very much.

Turns out it was Avast Security on my Mac, once disabled Firefox worked flawlessly. Had to uninstall both, and reinstall Firefox first, Avast second in order for Firefox to accept the Avast cert.

Read this answer in context 👍 7

All Replies (2)

more options

Two common reasons for this are:

(1) Problem with the system clock: date, time, or time zone differs substantially from the rest of the internet

(2) Firefox not set up to work with your security software that filters your web traffic

In order to filter secure traffic, your security software needs to present "fake" certificates to Firefox so it can be the "man in the middle" and see everything sent to and from the site. Firefox distrusts the fake certificates until instructed otherwise.

Do you use any software with that kind of feature? On Windows, products with that feature include avast! 2015, Bitdefender, ESET, and Kaspersky.

A less common problem is malware performing a "man in the middle" attack.

more options

Réiteach Roghnaithe

Thank you very much.

Turns out it was Avast Security on my Mac, once disabled Firefox worked flawlessly. Had to uninstall both, and reinstall Firefox first, Avast second in order for Firefox to accept the Avast cert.