Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Vittalia

more options

I have tried to find it in programs to delete, no luck. I don't really trust what comes up online as a tool, it might be the company itself hiding behind "help"....at this point I am a little paranoid :) I was invaded by all sorts of junk this AM.

I have tried to find it in programs to delete, no luck. I don't really trust what comes up online as a tool, it might be the company itself hiding behind "help"....at this point I am a little paranoid :) I was invaded by all sorts of junk this AM.

All Replies (4)

more options
more options
more options

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.


Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 16.0 r0 Shockwave Flash 14.0 r0

Having more than one version of a program may cause issues.

Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac Then reinstall the latest version.

Flash Player v16.0.0.235 https://www.adobe.com/products/flashplayer/distribution3.html

more options

Some software isn't kind enough to list an uninstaller in the Registry, which is what you find in the Windows Control Panel under Uninstall a Program. But if you decide to check on last time, after the list loads, click the "Installed on" column heading to group the infections, I mean, additions, by date. This may surface innocently named bundle items that snuck in with some software you agreed to install. Take out as much trash as possible here.