Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Have lost head sheets inside my bank.

  • 3 fhreagra
  • 1 leis an bhfadhb seo
  • 14 views
  • Freagra is déanaí ó FredMcD

more options

When i go to the bank i can not see the sheets giving me different options. They are not there anymore. The bank told me to ask Mozilla. At work I have an old version of Internet Explorer, and there they are visible and active. I want to use Mozilla at home, but how to solve this?

When i go to the bank i can not see the sheets giving me different options. They are not there anymore. The bank told me to ask Mozilla. At work I have an old version of Internet Explorer, and there they are visible and active. I want to use Mozilla at home, but how to solve this?

All Replies (3)

more options

Separate Issue; Update your Flash Player v15.0.0. 239 http://get.adobe.com/flashplayer/ Shockwave Director v12.1.4.154 http://get.adobe.com/shockwave/


Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

Athraithe ag FredMcD ar

more options

The sheets for "payment", "savings" etc. is not there when I use Mozilla, but they are there when I use Internet Explorer. I prefere Mozilla, so is there some kind of problem Skandiabanken.no? I tried all Your suggestions. What can be the problem? Thanks for helping! Best regards, Anne L

more options

Remove History For One Site Open the History Manager <Control><Shift> H. In the search bar, enter the name of the site. Right click on one of the listings and select Forget About This Site. This should remove all information, including any passwords / settings.