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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

if i login to bank ffox removes id & pwd. ffox wont save changes to history or cookie settings.

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BurgerBoy
BurgerBoy
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when i log onto my bank it prompts for id and password. i key them in hit enter and the page comes back with id and password empty. i tried changing settings for history from remember history to use custom settings for history, deleting cookies and restarting ffox. when i check the settings they say remember history again. i do not use ffox password save feature. stuck.

when i log onto my bank it prompts for id and password. i key them in hit enter and the page comes back with id and password empty. i tried changing settings for history from remember history to use custom settings for history, deleting cookies and restarting ffox. when i check the settings they say remember history again. i do not use ffox password save feature. stuck.

All Replies (3)

guigs
guigs
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HI BurgerBoy, If the settings are not saving, you may have a lock file in the profile folder. Remove that file.Profiles - Where Firefox stores your bookmarks, passwords and other user data

If there is not please also see these steps: How to fix preferences that won't save

Thank you .

BurgerBoy
BurgerBoy Úinéir na ceiste
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As you suggested i browsed the profile folder and when i looked at properties for all of the individual files they said they were NOT read only. All of the folders however DID have a property of read only. Was looking at the properties for these folders and files the correct procedure to check for locks? There was a RESET Firefox button which i clicked and restarted FF. This fixed my problem. I am grateful for your help. Did I look for the locks correctly?

cor-el
cor-el
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  • Top 10 Contributor
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The "Use custom settings for history" selection allows to see the current history and cookie settings, but selecting this doesn't make any changes to history and cookie settings. Firefox shows "Use custom settings for history" as an indication that at least one of the history and cookie settings is not the default to make you aware that changes were made. If all history and cookie settings are default then the custom settings are hidden and you see "Firefox will: (Never) Remember History".

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Did you check the cookie exceptions?

This issue can be caused by corrupted cookies or cookies that are blocked.

If clearing cookies didn't help then it is possible that the cookies.sqlite file that stores the cookies got corrupted.

  • Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.