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My passwords disappeared when Firefox uupdate to 33.0.2 How do I get them back?

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on 10/30/2014 firefox update to version 33.0.2 My passwords disappeared. In checking for solutions I find the suggestion to change the config file "signon.importedFromSqlite" to default. When I try to find that file there is not such file. under "about:config" Thanks for any help anyone can give me.

on 10/30/2014 firefox update to version 33.0.2 My passwords disappeared. In checking for solutions I find the suggestion to change the config file "signon.importedFromSqlite" to default. When I try to find that file there is not such file. under "about:config" Thanks for any help anyone can give me.

Réiteach roghnaithe

thanks for reporting back! please try to remove the "remember passwords" extension, since it is known to cause issues and no longer needed - its functionality is now already built-into the browser. afterwards restart firefox once and see if this could solve the problem.

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hello, could you go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

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That link has nothing to do with the problem at hand which is after the update to ver 33.0.2 my passwords disappeared from view under the "tools"--saved passwords.

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It is fixed

Athraithe ag dad375 ar

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Réiteach Roghnaithe

thanks for reporting back! please try to remove the "remember passwords" extension, since it is known to cause issues and no longer needed - its functionality is now already built-into the browser. afterwards restart firefox once and see if this could solve the problem.

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Thank you for the help!!!!!!!!!!!! Your knowledge solved the problem and my passwords are now back.

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If disabling the remember Passwords extension isn't enough to make the passwords appear then try these steps.

Firefox 32 and later builds store the passwords in the logins.json file in the profile folder and no longer use the signons.sqlite file that has been used before. If you still have the signons.sqlite file used in previous Firefox versions then you can try to force Firefox to migrate the passwords saved in that file (you will lose passwords saved in Firefox 32+ versions).

You can force Firefox to reimport the passwords from the signons.sqlite file and rebuild the logins.json file with these steps:

  • reset the signon.importedFromSqlite pref on the about:config page to the default value via the right-click context menu
  • delete the logins.json file in the Firefox profile folder with Firefox closed

When you restart Firefox then you should have the signon.importedFromSqlite pref with the value set to true and you should have the passwords imported in the Password Manager unless there may have been errors.

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.

You can use this button to go to the currently used Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)