Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

I am getting an error message when I try to connect to a site I used to be able to connect to.

  • 3 fhreagra
  • 1 leis an bhfadhb seo
  • 13 views
  • Freagra is déanaí ó guigs

Caseysmomsteph
Caseysmomsteph
more options

It says I have not ok'd a certificate called "digiCert SHA 2 High Assurance Server CA" I can't find this in my list it said to check in the troubleshooting guide. How do I tell the computer this is OK?

It says I have not ok'd a certificate called "digiCert SHA 2 High Assurance Server CA" I can't find this in my list it said to check in the troubleshooting guide. How do I tell the computer this is OK?

All Replies (3)

christ1
christ1
  • Top 25 Contributor
more options

Can you post a screenshot of the error? https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
more options

Is this about Citrix?

guigs
guigs
more options

You can add an exception to the certificates in the Firefox Preference/Options > Advanced > Certificates section.

Are you also affected by Poodle? https://blog.mozilla.org/security/