Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox hangs and don't respond

  • 2 fhreagra
  • 21 leis an bhfadhb seo
  • 14 views
  • Freagra is déanaí ó avi

avi
avi
more options

I have Firefox 30.0 , My browser hangs up randomly . I follow all the guides under the https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding but not solve my problem.

Reset Firefox also doesn't help.

I have Firefox 30.0 , My browser hangs up randomly . I follow all the guides under the https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding but not solve my problem. Reset Firefox also doesn't help.

Réiteach roghnaithe

Hi avi, Having more than one version of a plugin installed should not cause a hang, but see if disabling the older one helps. Adobe PDF Plug-In For Firefox and Netscape 11.0.04 Adobe PDF Plug-In For Firefox and Netscape 10.1.8

Also sorry to hear that resetting the browser does not help. That would rule out addons or changed preferences. To further troubleshoot we can try a Malware scan or if there are consistent steps that cause it to hang. For example is it a start up hang, or does it always happen on a certain website?

Also, please update to the current version 31 :-) there was a hotfix that you may be encountering during the update.

I hope this helps.

Read this answer in context 👍 1

All Replies (2)

guigs
guigs
more options

Réiteach Roghnaithe

Hi avi, Having more than one version of a plugin installed should not cause a hang, but see if disabling the older one helps. Adobe PDF Plug-In For Firefox and Netscape 11.0.04 Adobe PDF Plug-In For Firefox and Netscape 10.1.8

Also sorry to hear that resetting the browser does not help. That would rule out addons or changed preferences. To further troubleshoot we can try a Malware scan or if there are consistent steps that cause it to hang. For example is it a start up hang, or does it always happen on a certain website?

Also, please update to the current version 31 :-) there was a hotfix that you may be encountering during the update.

I hope this helps.

avi
avi Úinéir na ceiste
more options

Sorry guigs2 , This reply too much late but fault which i found is processor Heat sink which doesn't working properly so Browser goes down.