Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox crashes

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 8 views
  • Freagra is déanaí ó cor-el

more options

Crashes every time I try to log onto one of my regularly used pages. Crashes in Safe mode. Crashes with all addons disabled. This is the first time I have not been able to trace the problem myself. thanks for the help.

Crashes every time I try to log onto one of my regularly used pages. Crashes in Safe mode. Crashes with all addons disabled. This is the first time I have not been able to trace the problem myself. thanks for the help.

All Replies (2)

more options

There might be different things that cause for Crashes in each case,I suggest you read this thread : http://mzl.la/Kpf7Zn

This helps you identify why crash happens all the time .

Again these tips can solve this issue Read : http://mzl.la/LMzczb
more options

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find recent crash reports on the "Help > Troubleshooting Information" page (about:support). That page also has an "All Crash Reports' button to open the about:crashes page that shows all reports.

  • You can also open the about:crashes and about:support page via the location bar.

See: