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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Keep getting "Update your browser" Message

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 7 views
  • Freagra is déanaí ó John99

borregolinda
borregolinda
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I have version 29 on my iMac...but Facebook and AT&T keep telling me I need to update my browser, that I need 4.0 or better! I uninstalled today but same message on the same sites.

I have version 29 on my iMac...but Facebook and AT&T keep telling me I need to update my browser, that I need 4.0 or better! I uninstalled today but same message on the same sites.

All Replies (2)

philipp
philipp
  • Moderator
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hello, your useragent (the information the browser sends to websites to identify its version) - apparently mistakenly - shows you're on firefox version 3.6. probably some sort of toolbar or adware has overwritten it. please refer to this article in order to reset the user-agent settings in firefox: How to reset the default user agent on Firefox

John99
John99
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Something has changed your User Agent String.

Full troubleshooting information may help. Are you able to paste that in from the troubleshooting page. Navigate there with about:support

Update

Likely to be due to use of something called Fast Browser Search. That may have created a user.js file that may need deleting or at least renaming. That could cause a preference change even after the extension is no longer used.

Athraithe ag John99 ar