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The app does not want to update

  • 8 antwurd
  • 1 hat dit probleem
  • 3 werjeftes
  • Lêste antwurd fan Paul

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When i try to update Firefox on Android, it tries to "stage" an unknown app, and crashes. Then a pop up saying "Action not allowed" shows up. Please do help as i cannot sync since i am on a EOL version of Firefox mobile

When i try to update Firefox on Android, it tries to "stage" an unknown app, and crashes. Then a pop up saying "Action not allowed" shows up. Please do help as i cannot sync since i am on a EOL version of Firefox mobile

Alle antwurden (8)

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Hi

From the information provided with your question, you are using Firefox for Android 97 - the latest version.

What makes you think that your version is end of life?

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1. This is not the device i sent it from because it keeps throwing certificate errors 2. It runs on Android 4*

Bewurke troch Nik op

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Hi

Firefox for Android is not designed to run or work corrcetly on Android 4. You will need to be using Android 5 on your device to be able to make use of Firefox for Android and have it work correctly.

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Well, Then i would have to force update the device and make it even slower than it is already

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It takes like 5 minutes to boot up

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That may be the case with older versions of Android that do not have the improvements included in more recent versions.

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Or older hardware

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That may also be a factor as well. As mentioned, Firefox for Android is not supported on versions of Android lower than 5.