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How do get shopathome ribbon permanently off my firefox!!! It's not on my Computer after restore

  • 1 antwurd
  • 1 hat dit probleem
  • 1 werjefte
  • Lêste antwurd fan FredMcD

JML7
JML7
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shopathome.com ribbon is on my google home page in Firefox. I have restored my computer to 3am this morning. It's not located in uninstall programs. I found an uninstall shopathome.com link from shopathome. I uninstalled the program.

But the ribbon is still showing up on firefox 42.0 but not internet explorer. What I read is it's embedded in firefox and I can turn it on and off, but it always come back when I start my browser.

I would appreciate help in getting rid of this problem.

Thanks

shopathome.com ribbon is on my google home page in Firefox. I have restored my computer to 3am this morning. It's not located in uninstall programs. I found an uninstall shopathome.com link from shopathome. I uninstalled the program. But the ribbon is still showing up on firefox 42.0 but not internet explorer. What I read is it's embedded in firefox and I can turn it on and off, but it always come back when I start my browser. I would appreciate help in getting rid of this problem. Thanks

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FredMcD
FredMcD
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You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.