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our Firefox profile cannot be loaded. It may be missing or inaccessible

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bakojako
bakojako
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i have before Firefox ..new version install before i remove Mozilla Firefox form my laptop..then i install Mozilla but always show this massages ..Your Firefox profile cannot be loaded. It may be missing or inaccessible..help me

i have before Firefox ..new version install before i remove Mozilla Firefox form my laptop..then i install Mozilla but always show this massages ..Your Firefox profile cannot be loaded. It may be missing or inaccessible..help me

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cor-el
cor-el
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  • Top 10 Contributor
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See:

This is usually caused by a problem with the profiles.ini file and the profile marked as Default=1 in this file is no longer present on the hard drive.

  • Windows: %AppData%\Mozilla\Firefox\
    C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\
  • Linux: ~/.mozilla/firefox/
  • Mac: ~/Library/Application Support/Firefox/

You can use one of these to make Firefox create a new default profile or reuse an existing profile:

  • Delete the profiles.ini file to force Firefox to create a new default profile
  • Use the Profile Manager to create a new profile
    Use "Choose Folder" when you create a new profile to select the location of a lost profile and recover this profile