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I've recently had a bit of a strange problem. I use on-line banking. When I wanted to print off the latest transactions, I proceeded as usual. Then, when I clicked 'print', the list of transactions was overwritten by an (apparent) HSBC document headed 'Reactivate your unclaimed account'. I could still print my transactions, but only at a much larger font size.

I phoned HSBC and could not get any help. It was suggested I took the printed pages into a local branch (fine suggestion with all the branches that have closed!). I did. I also took my pinpad into the bank so I could sign in on their computer. Surprise, surprise, the strange document didn't appear. The bank said that it must be my browser at fault and suggested I update the version. However, they were able to confirm that all my accounts were fault and trouble-free, with no suspicious activity.

This evening, I tried to do just that. Nowhere could I find any way of updating Firefox, so I deleted the entire app and reloaded it, using Edge. Once set up, I tried again. I still get the document. If I try using Edge, I don't get the document. Now I'm completely puzzled. What makes me even more suspicious is that this strange document shows all of my HSBC accounts, with the correct figures, but at the foot of the first page, in large letters, is the line "Are you sure you want to redirection?". Very odd language. At the head of the second page is another line "You will be token to a new page to login an view your credit card details". More odd language.

This problem has only occurred on Windows 11 - it never occurred when I was using Windows 10. My anti-virus software (Bitdefender) reports my system is clean. The problem also does not occur when using any other web browser.

My conclusion is that there is a problem between Firefox, Windows 11 and the HSBC online app.

Please can this be investigated. Many thanks, John Jesson

vary unhappy with the new update. never have had issues with fire fox like this. when going to zillow.com i get this message: upstream connect error or disconnect/reset before headers. reset reason: connection termination. I noticed this is only the fire fox browser having this issue. i have already disabled ad blocker and vpn reset fire fox lost all my tabs! reset the computer and nothing still, i get the same message. i have used fire fox since it was a thing and recommending it always. getting a different browser right now to do my house buying, i don't feel safe using fire fox for this adventure any longer. my apologies if this seems like an emotional decision but i see this in everything that gets to big they lose the plot its an infection that is embedded in everything now, windows, home and car pricing. major changes to os and how its used. company's hate there customers anymore and were noticing.

replaced a windows 10 laptop with a Linux Mint 22.3 laptop. Used Sync to transfer profile to the new laptop. Logged into the banking account (BECU.org) successfully. When trying to transfer money from checking to savings, the transaction failed with a statement that the date was invalid. The date was valid. A separate Linux Mint computer that never had a windows profile synced does not show this problem. Disabling all extensions did not fix this problem.

I am not able to copy and paste in Firefox while using Microsoft Office for the web. I can in the same documents using Chrome & Edge I have searched the web and tried every setting I could find but can still not use copy and paste

I'm stuck in an endless loop in Firefox for Linux (MX Linux) whenever Cloudflare is used as security.

"Performing security verification

This website uses a security service to protect against malicious bots. This page is displayed while the website verifies you are not a bot."

I click "verify you are human" and it just loops back to the very same challenge. It isn't broken in other web browsers like Vivaldi for Linux. Or Firefox in Windows 11. Just Firefox for Linux.

It has been this way for months.

I am using Firefox 149.02 (64-bit).

I access the website The Daily Beast (https://www.thedailybeast.com) and like to make Comments on some of their articles. Up until about 2 months ago everything was running smoothly. But now I am unable to use the Comment section. I get the following response from The Daily Beast...

"Oops, something went wrong :( We detected some connectivity issues therefore we’re unable to load the Conversation."

I do not have this problem when using either the Norton Private Browser or the DuckDuckGo Browser.

What's wrong?

Ive tried other browsers like Chrome and Microsoft Edge and have no problem.

I do get a Message that states my Facebook account has been temporarily suspended and I have to shut my PC down to get out of this message which locks my screen!

Can you help or suggest anything.

Windows Defender shows NO issues.

Have 4 Gmail accounts... after repeated opening and closing one or two on my IMac, suddenly Gmail will not open login page. if I close Firefox and reopen it, all is fine. Tried several solutions including elimination of extensions, clearing cache, etc. all work for a few days then problem returns. Imac running Tahoe 26.4, Firefox auto update turned on. Wish to avoid creating separate Gmail pages.. I open Gmail from my bookmarks at top. TPlease try to keep it simple... I am an senior and OK with basic technology and wife (who has one of the Gmail accounts) is more limited in tech skills. Thanks

Suddenly—with no changes made in Firefox, no power failures, no anomalous occurrences, and with the latest version of Facebook—Facebook would not display reels when clicked on.

What came up was at first a briefly (maybe a second) displayed image, but rather than remaining, the image disappeared, leaving an all-black screen except for the usual icons normally there: in the upper left, the "X" for closing the window and the Facebook logo; in the upper right, the Facebook menu, messenger, notifications, and account icons; at the middle right, the up and down circled arrows (which function but which lead to more displays of only black as well); and lower-right center, with the vertical display of the thumbs-up emoji, comment, share, the three-dots more options icons.

Firefox 149.0.2 is installed on a Windows 11 computer less than a year old (which has displayed no anomalous or unusual behavior at all).

Clearing the Firefox cache and restarting Firefox have done no good. What is wrong here?

Thank you.

This is the message I get when trying to login to my Costco account: Application error: a client-side exception has occurred (see the browser console for more information).

Running on a Macbook with Tahoe OS. Certain websites will not display my responses to a checkmark box. Certain websites will not permit changing a checkbox default setting. Specific example: https://cards.barclaycardus.com/ has a checkbox with remember user name defaulted to a check. Attempts to click to remove the check do not work. Also, on certain websites when entering login information that is incorrect, the message indicating to correct the item(s) in red or highlighted does not display the incorrect items in a highlighted condition. In fact at the bottom of this page, the response box labeled Email me when someone answers the thread does not display a response when I click on it, even though the "response" is accepted.

Both amazon.ca and mec.ca emails do not show anything in the body of an e-mail. If I use a different browser (duckduckgo) everything is ok and I can read the whole e-mail. This only started with the Firefox version 149 but is continuing with version 149.0.2. My email is handled by yahoo.ca via rogers.com. So far I am seeing this only with the two companies listed here.

Any assistance is greatly appreciated.

YouTube is playing 4K videos like they are in slow motion. If I lower the quality they work fine, but switch back to 4K and it's slow motion stutter-fest again. I have seen several topics about this but it's still happening to me despite all of the "fixes" I've tried. This is a list of everything that I've seen and tried, and not a single one or any combination of them fixes the problem for me.

In about:config I tried changed the following to False: gfx.webrender.layer-compositor media.av1.enabled media.wmf.dxva.d3d11.enabled

Tried uninstalling all extensions.

Tried a complete uninstall and reinstall of 149.0.2 with a fresh profile instead of updating from 148.0.2.

Tried installing uBlock Origin and used the following rule: ||www.youtube.com/web-reports$xhr

Tried unchecking the uBlock "Quick Fixes" filter.

Tried disabling hardware acceleration.

Tried disabling DNS Over HTTPS.

All that said... what DID fix it was reverting back to Firefox 148.0.2. I tried again to update from that to 149.0.2 using the FF built in updater but the same issue immediately came back. Zero issues at all playing 4K YouTube videos on FF 148.0.2 or the latest versions of Chrome and Edge. Issue is ONLY on FF 149 and 149.0.2.

Hi Team,

Since yesterday I am observing the issue while accessing Whatsapp which is asking for Quick security check with passkey and same was observed in Google which was resolved within few clicks but not Morzilla.

Currently using with Google.

Recently (within the last month, March 2026) when pasting links into emails on Microsoft Outlook online a pop-up window appears which prevents you from continuing typing unless you manually click on the window with your mouse cursor (hitting enter isn't sufficient). This is extremely aggravating and significantly slows down workflow. As far as I can tell, this issue only happens in Microsoft Outlook. I have ensured my Outlook settings aren't to blame, in part by failing to recreate this issue in Google Chrome and Microsoft Edge on the same account with the same Outlook settings.

Here is a screen capture of this happening I recorded tonight: https://imgur.com/Qte3N6b

I have ensured my Firefox is up-to-date (Version 149.0.2 64-bit).

It looks like others have had similar issues. Some examples follow.

1: /u/TyDraniu reports this issue on Google Docs here: https://support.mozilla.org/en-US/questions/1567972. (I do not have this issue on Google Docs, only Outlook.)

2: A year ago a reddit user reported this issue and a config altering "fix" that a Mozilla engineer said was very bad advice: https://old.reddit.com/r/firefox/comments/1dofgd2/pasting_into_web_outlook_popping_up_little_paste/. (I have not tried this fix given the engineer's response.)

3: That reddit post links to a 2023 Mozilla Support thread noting that same "fix" but containing no actual solution: https://support.mozilla.org/mk/questions/1411533#answer-1579497.

bold text I contacted Directv.com via chat. After trying to sign in to my account on Firefox (which was successful), I could not go to either MY ACCOUNT INFO. or any other page without being signed out AUTOMATICALLY upon clicking any further tab (such as MY TV Package). Their chat technician said that FIREFOX is no longer supported! Is there any way to fix this?

For the past week everytime i use the search whether by using the address bar or context highlight a word i get a blank page as first result, if i search again i get the result. I use yahoo search engine as my main search engine for the past 10+ years. This doesnt happen if i set the google engine as i tested it in case it was an search engine issue.