Forum communautaire Tous les produits

Just recently Firefox has gotten really slow to open. Sometimes it won't open at all. I tried uninstalling and reinstalling it which helped for about 2 tries. I thought it might be a problem with my phone but chrome loads instantly. Once it does open it's slow to go wherever I try to go and sometimes just quits and takes me back to the home screen.

It's very odd. Normally moving an email, say from the Inbox to the relevant year's archive, takes "no time at all".

Which is true for all the mailboxes shown on the attached screenshot, EXCEPT for the four at the bottom. Moving even one message from Inbox to Yiddish can take ten seconds or longer (with the dreaded "Not Responding" occasionally). Moving something in the opposite direction is also screwy, only from those four.

I had thought that it was because they're rather large. This first started when there were just Yiddish and MSW, and I split off most of the earlier years into the archives shown. To no avail.

It's only an annoyance, but I'm puzzled about how such a thing could happen.

Also very slow tagging or untagging a message just in those mailboxes.

Downloading messages is now noticeably slower on an older desktop if the 'Inbox' folder is selected/focus. If focus is changed to a different folder (i.e. 'Sent') the message downloads become blazing fast.

Deleting messages seems slower as well and I think it is related. May involve inserting/deleting entries in the grid.

Every time I shut down my Windows 11 PC (25H2, x86-64), it gets stuck and states "This app is preventing shutdown", listing Thunderbird as the application that is the cause for the hold. If I don't react to this and force close Thunderbird at this point, my PC does not shut down. (Annoying if I hit "shut down" and walk away expecting the shutdown to complete.)

If I close Thunderbird before shutting down, Windows proceeds correctly.

How can I diagnose why Thunderbird seems to hold Windows active?

Not sure if if this is a settings issue. All good, except the Status Bar and progress bar do not show progress activity during prompted cleaning of all accounts, as before. I cannot tell if it's still working or not, or if I can close the program without crashing or corrupting something. I am guessing it's working as the HD light is busy. Eventually (some accounts are large) the status bar indicates it compacted to save ___MB. Version 152.0 on Windows 10, supported.

hi :-)

My Thunderbird uses between 19 and 34 GB of RAM. It's cyclical (with a period of about 10 minutes).

What do you suggest?

Do I need to perform a performance diagnostic? https://support.mozilla.org/en-US/kb/profiling-thunderbird-performance

Do I need to follow all the steps listed on https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems#Diagnosis_Steps, or can I skip some of them?

Hi All,

Thuderbird 140.12.0esr (aarch64)

iMac 24Gb M4 Chip macOS Tahoe 26.4

When I request a search through Unified Folders Inbox for 10 email addresses using Quick Filter, CPU goes to 80% or more, and response is 10-15 seconds. Main search appears to be ok. Only add-on was a printer service but has been disabled and problem still remains. In troubleshooting mode, search still causes high CPU, even though I can only search one email address. Just started about 2-3 days ago (around 17-18 June).

Any ideas?

Thanks.

Whenever I have just 1 Window of Firefox and just 1 tab open, task manager ALWAYS shows 14. Why is this? I have refreshed Firefox and lost some of my settings, it did nothing. Have I been hacked and someone else is controlling my browser?

Screenshot shows one firefox with one tab and yet 14 next to it in Task Manager

We have an asp.net Blazor SPA (server side Blazor) that dynamically generates components within the page. Over time, there is a very large RAM leak under document-shared that climbs until the windows are closed.

We have tried various firefox configurations to try and either disable this shared storage as well as limit but with no luck. THe memory allocation is in GB of RAM space and cannot be limited or reduced until the window itself is closed/restarted.

Research online indicates this can happen due to colocated stylesheets and how firefox wants to cache styles aggressively. Adjustments to move stylesheets does not appear to help.

What configurations can I use to help prevent/reduce this high RAM usage? This does not occur in Chrome or Edge, I cannot replicate this well under FireFox for Windows.

I recently moved from macos to linux and noticed that Thunderbird always reloads one account on startup -- by that I mean that, when I open TB, three out of four accounts display immediately, but the fourth one takes a moment, and then all its folders start appearing in the left-hand-side column. I had a look around and saw something about the .msf file being broken, with a solution being to delete it and let it be rebuilt. I headed to my profile folder but I now see that, in the ImapMail folder, the three accounts that appear immediately have their respective folders and .msf file, but not the account that reloads every time. I tried clicking on "repair" on the (unified) inbox, I tried checking the settings, but am not seeing anything that helps. Any ideas?

So ever since the desktop browser got updated i have been experiencing critical crashes and lag where my pc screen freezes and then goes to black until i restart my graphics card and quit firefox in addition to tabs crashing and very weird performance issues overall, any fixes for this issue?

My Firefox is set to auto-update and did so Wednesday night, so it's currently 152.0.1 (64-bit). Since then, it’s been virtually unusable on my home computer (a 2017 iMac Intel Core i5 running Ventura 13.7.8).

I’ve changed nothing about the way I browse, yet having multiple tabs open at a time makes the application either non-responsive and I have to force quit or makes it crash (from today: bp-3c95c176-fde2-40e4-a61c-c5c080260619 bp-7ebe2fc9-0be2-4db2-b0e3-675df0260619 bp-bfe86698-eaf0-4cd2-96c3-ed20b0260619

It crashed four times yesterday as well, but I inadvertently submitted ALL previously un-submitted crashes, so I'd have to dig through to find ones from June 18th).

I can't get most websites to load. I cleared all my browsing data this afternoon in the hopes that it would help, but now I'm having trouble logging into sites like Facebook, Instagram, etc.

Videos on any platform will not load, let alone play. Instagram, YouTube, Peacock (which I think was having an outage last night), Twitter, BlueSky, etc. YouTube BRIEFLY loaded and played a video last night but there was no audio. I tried searching a word’s pronunciation in Google, no audio. It will not play audio on any music sites (SoundCloud and Bandcamp; they both show that the music is playing, but the indicator bars do not move on either site, and again, no audio).

I believe this is an update issue because work computer (MacBook Air, 2017 running Monterey 12.7.6) is using Firefox 151.0.1 and everything is working as normal there (fortunately I leave Firefox open all the time on that computer so it hasn't auto-updated). It had also been running fine BEFORE the update.

Any ideas on a fix?

receives no email. sends no email. my server received many emails since then. everything else seems to work. it is not my server as I have Outlook, which received the emails. Only thunderbird is locked-up.

So I have noticed it for a couple of years now, and still this issue isn't solved. I am attaching the screenshot. When my phone is in an idle state, the Firefox app is in the background and my screen is switched off. Then the Android device should go into doze mode and save battery, but that doesn't happen due to Firefox. There is an audio wake lock, and it doesn't let the phone go into doze mode. If I always try to close the tabs when I am leaving Firefox, then yeah, it gets solved, but that defeats the purpose of having a powerful smartphone.

When I try to delete mail from Deleted folder (even if there is just 1 email), the thuderbird gets unresponsive. Same when i try to select few emails (headers) for deletion or moving to another folder. Running on Windows 11

we are using firefox std version in more than 15000 machines in our organisation, recentlty we migrated to all machines to ESR version, but now we are getting escallation, the application working very slow and not opening sometimes

День назад установил ваш браузер и он почему-то даже в простое просто грузит ЦП до 40-50% без причины раз в пару минут начинает резко грузить на какое-то время и спадает и так по кругу. В чем проблема? Стоит последняя версия соответственно